Backordered — this color is currently out of stock at our supplier. You can still order it; expect added lead time. Contact us for an ETA.
Made to order — assembled fresh for your run. Ships within the production lead time below.
The Polar 20.9 oz thermal tumbler delivers clean design and reliable insulation for daily use. Made from double wall 18/8 stainless steel with copper vacuum insulation, it keeps beverages hot or cold for hours. It features a clear push-on lid with a swivel closure for convenient sipping and a high polish accent for a refined touch.
Production runs in 2–4 business days for most print products. Add Rush at checkout to drop production to 2 BD or Next-Business-Day. Ground shipping from our US warehouse takes 1–5 business days depending on destination.
We accept PDF, AI, EPS, PNG, JPG, and TIF. Native PDF is preferred — 300 DPI, CMYK color, with 0.125 in bleed on each side and 0.125 in safe-margin from trim. If you’re not sure, just upload what you have and our design team will flag issues before production.
Yes. We run an automated file check on every order, and you can request a digital proof by selecting the “Send me a proof” option at checkout. Production doesn’t start until you approve the proof.
Most products support custom dimensions — use the Width/Height fields in the configurator. For very large or non-standard sizes, request a quote from the product page and we’ll come back within one business day.
We make it right. If anything is off — wrong color, wrong size, damaged shipping, missed a spec — message us within 7 days of delivery and we’ll reprint at no charge. We don’t do partial refunds; we just fix the print.
Most print and signage products ship US-only. Some promo/apparel SKUs can ship to Canada — you’ll see the option at checkout if it’s available. Contact us for custom international quotes.
