By placing an order with Promo Pop, you agree to our standard print-on-demand terms: once your order enters production — which can include proofing, prepress, and printing — it is generally non-refundable. You can cancel your order from your order page at any time before it passes its cancellation point; cancellation windows vary by product, and turnaround times begin after proof approval. See our refunds & returns policy and privacy policy for details.